RULES
§ 1 General provisions
§ 2 Technical requirements necessary to use the Website
§ 3 Sale of Goods - terms and time of order fulfillment
§ 4 Liability for non-conformity of the Goods with the Agreement
§ 5 Provision of Services
§ 6 Liability for non-compliance of the Service with the Agreement
§ 7 Agreements for the supply of digital content or digital services .
§ 8 Liability for non-compliance of digital content or digital service with the Agreement .
§ 9 Product prices and delivery costs
§ 10 Payment methods
§ 11 Right to withdraw from the contract
§ 12 Refund of the amount paid by the Customer
§ 13 Newsletter
§ 14 StartUp contact details
§ 15 Final provisions
Notice on out -of - court dispute resolution
WITHDRAWAL FORM SAMPLE
COMPLAINT FORM
§ 1 General provisions.
1. The website of the film creator Maksym Alokhin operating at maksalokhin.com (hereinafter referred to as the Website ) is operated by: Entrepreneurship Development Foundation " Your StartUp " , with its registered office in Warsaw, at ul. Żurawia 6/12 lok . 766, 00-503 Warsaw, service address : Atlas Tower, Al. Jerozolimskie 123a , 18th floor , 02-017 Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number 0000442857, Tax Identification Number (NIP): 521-364-12-11, National Business Registry Number (REGON): 146433467, BDO number: 000460502.
2. The provisions of the Regulations concern activities performed for the benefit of the Entrepreneurship Development Foundation " Your StartUp " by an organized part of the enterprise called The creator of the films is Maksym Alokhin, operating at the Branch of the Foundation for the Development of Entrepreneurship " Your StartUp " , represented by Maksym Alokhin (e-mail address: alyohinmax@gmail.com tel.: +48 575 817 135). The person indicated in this section is appointed by the Foundation for the Development of Entrepreneurship " Your StartUp " as a contact person during the implementation of the provisions of the Regulations.
3. The regulations specify in particular :
4. StartUp sells and provides Services via the Website , using means of distance communication . Agreements concluded by the Customer with StartUp via the Website are distance agreements within the meaning of the Act of 30 May
2014 on consumer rights .
5. The Customer is entitled and obliged to use the Website in accordance with its intended purpose and the principles of social coexistence and good manners.
6. Browsing the Website does not require registration, and placing orders for Products by the Customer does not require registering an account .
7. The Regulations are available free of charge on the Website, in a form enabling their acquisition , reproduction and recording.
8. The Customer is obligated to read the Regulations . Use of the Website is only possible after reading and accepting the Regulations .
9. The Client may be a person with full legal capacity .
10.The terms used in the Regulations mean :
11. In the event of a reasonable suspicion that the Customer has provided false data, StartUp has the right to withdraw from the execution of the Agreement and notify the Customer thereof .
12. If the Customer provides incorrect or inaccurate data, including
in particular an incorrect or inaccurate address , StartUp shall not be liable for non -delivery or delay in delivery of the Goods or failure to perform the Service or Digital Service , to the fullest extent permitted by law.
13. The information contained on the Website, including in particular announcements , advertisements , and price lists, does not constitute an offer within the meaning of Article 66 of the Act of 23 April 1964, the Civil Code. However, the information contained on the Website constitutes an invitation to conclude an Agreement, as described in Article 71 of the Civil Code.
14. StartUp is obliged to provide the Customer who is a Consumer , in a clear and visible manner, immediately before the Customer places an order , with information on in particular :
15. The event that StartUp provides the possibility of accepting individual orders from Customers ( made to order ) , such orders may be placed by Customers via the StartUp e -mail address indicated in In such a case, StartUp prepares a quote and sends it to the e-mail address provided by the Customer.
16. Lead time for an individual order (made to order ) is 30 days from the conclusion of the Agreement, unless StartUp has informed the Customer, at the latest before placing the order , about a different deadline.
17. The website serves customers z całego świata, unless the StartUp offer on the Website contains different provisions.
§ 2 Technical requirements necessary to use the Website.
1. To browse the Website, you must:
a) a terminal device with access to the Internet ,
b) a web browser that allows you to accept cookies ; for example , Internet Explorer , Microsoft Edge, Google Chrome, Mozilla Firefox , Opera or Safari in their current version ;
c) acceptance of necessary cookies.
2. To use the functionalities of the Website, in particular to register in Website or placing orders for Products , an active electronic mail (e-mail) account is required.
3. The Website uses cookies to properly provide Services and ensure security . Blocking cookies , or using external applications that block them, may result in the Website not functioning properly and may prevent the Service from functioning properly , for which StartUp is not responsible.
§ 3 Sale of Goods - terms and time of order fulfillment
1. Through the Website , concludes sales agreements for Goods with Customers . Based on the sales agreement , StartUp undertakes to transfer the ownership of the Goods to the Customer and issue him the Goods, and the Customer undertakes to collect the Goods and pay StartUp the price.
2. In order to place an order, the Customer indicates the Goods he is interested in by using the " Add to cart " command on the page of a given Good or another equivalent wording , and then indicates the data, method of delivery and payments.
3. The basket offers the customer the opportunity to :
a) adding and removing Goods and their quantities ;
b) indicate the address to which the Goods are to be delivered and provide the data necessary to issue an invoice;
c) choice of delivery method;
d) choice of payment method ;
e) adding a discount code ( if applicable).
4. The customer places an order by confirming the order by selecting the button marked with the words " order with payment obligation " or another equivalent wording .
5. Placing and confirming an order entails the Customer 's obligation to pay the price of the Goods and delivery costs . Confirmation of the order by StartUp constitutes the moment of conclusion of the sales agreement between StartUp and the Customer.
6. The shipment of the purchased Goods is carried out within 2 business days from the moment of confirmation of payment on StartUp 's bank account, unless the Regulations contain different provisions or StartUp informed the Customer about a different deadline directly before placing the order .
7. Goods purchased on the Website are sent to the address provided by the Customer.
8. Orders can be placed via the Website 24 ( twenty - four ) hours a day , 7 ( seven) days a week. Orders placed on Saturdays , Sundays , or public holidays will be processed on the next business day .
9. If only part of the order can be fulfilled , StartUp may propose to the Customer the following before confirming the order :
10. If the Goods ordered by the Customer are not available or if the Customer's order cannot be fulfilled for other reasons , StartUp will inform the Customer about this by sending information to his e-mail address within 7 (in words : seven) days from the conclusion of the Agreement.
11. If payment for the Goods that cannot be delivered in whole or in part has been made in advance , StartUp will refund the Customer the amount paid ( or the difference ) within 14 (in words : fourteen ) days from the date of conclusion of the Agreement, on the terms specified in detail in the Regulations.
12. StartUp may post on the Website, in relation to a given Product, information about the number of business days within which the shipment of the purchased Product will be dispatched . This information is the time from order confirmation to the dispatch of the ordered Product. The order processing time is provided with taking into account the deadline for completing all ordered Goods .
§ 4 Liability for non-conformity of the Goods with the Agreement
1. The provisions of this paragraph of the Regulations, in accordance with the provisions of chapter 5a of the Act of on May 30, 2014 on consumer rights, applies to the liability of StartUp with due to non -compliance of the Goods with the Agreement concluded with :
a) Consumer, or
b) a natural person concluding a contract directly related to his/her business activity , when the content of this contract indicates that it is not of a professional nature for this person , resulting in particular from the subject of the business activity performed by him / her , made available on the basis of the provisions Central Registration and Information on Economic Activity .
2. StartUp undertakes that the offered Goods are free from physical defects and legal.
3. The Customer has the right to file a complaint in the event of non-compliance of the Goods with Agreement .
4. The Customer submits a complaint in writing or in a document to the StartUp e-mail address.
5. A complaint regarding defective Goods may contain one of the following requests :
a) repair of the Goods;
b) replacement of the Goods.
6. If the goods are inconsistent with the contract , the Customer may submit a declaration of price reduction or withdrawal from the contract when :
a) StartUp refused to bring the goods into conformity with the contract in accordance with Article 43d paragraph 2 of the Act of 30 May 2014 on consumer rights;
b) StartUp failed to bring the goods into conformity with the contract in accordance with Article 43d paragraphs 4-6 of the Act of 30 May 2014 on consumer rights;
c) the lack of conformity of the goods with the contract persists even though StartUp has tried to bring the goods into conformity with the contract ;
s) the lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior recourse to the protection measures specified in Article 43d of the Act of 30 May 2014 on consumer rights ;
e) it is clear from StartUp 's statement or circumstances that it will not bring the goods into conformity with the contract within a reasonable time or without excessive inconvenience to the consumer.
7. Complaints regarding defects in the Goods will be considered within 14 (in words : fourteen) days of their receipt.
8. If StartUp does not respond to the complaint within the deadline, it is assumed that the complaint has been accepted .
9. StartUp informs the Customer about the result of the complaint on paper or another durable medium .
10. If a complaint regarding the Goods is accepted , StartUp will - depending on the Customer 's request - repair the Goods, replace the Goods, reduce the price or refund the entire amount paid by the Customer in connection with his withdrawal from the Agreement.
11. StartUp will refund the Customer the amount due using the same payment method used by the Customer , unless the Customer has expressly agreed to a different refund method that does not incur any costs for the Customer . StartUp will issue the Customer with an appropriate correction to the proof of purchase ( VAT correction invoice or correction specification ) .
12. It's liability is limited to the value of the Goods covered by the Agreement . StartUp's liability for damage caused by non -performance or improper performance of the Digital Service or failure to deliver digital content does not include lost profits .
13. In matters not regulated in the Regulations, to determine the rights and obligations of the Customer and In the event of a defect in the goods / non-performance / improper performance of the Agreement by StartUp, the relevant provisions of generally applicable law shall apply , in particular the Act on Consumer Rights and the Civil Code.
14. StartUp's liability for defects in Goods , Services and Digital Services is excluded in the case of contracts concluded for the benefit of a Customer who is not:
a) Consumer;
b) a natural person concluding an agreement with StartUp directly related to its business activity , when the content of this agreement indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by it , made available under the provisions of the Central Registration and Information on Business .
15. Goods offered by StartUp may be covered by a manufacturer 's warranty . The warranty is subject to the terms and conditions set forth in the warranty statement . StartUp does not provide its own warranty for the Goods offered.
§ 5 Provision of Services
1. StartUp provides Services to Clients , the type , scope and detailed descriptions are provided on the Website. The services include , in particular , access to educational materials in the form of videos on the website .
2. The Services are provided in the manner indicated on the Website, in particular on the page concerning a given Service .
3. StartUp publishes information on the Website regarding how the Customer can place an order for Services . To place an order, the Customer indicates the Services they are interested in and then enters the data necessary to conclude the Agreement and provide the Service , including specifying the method of Service provision ( if applicable ) and the payment method .
4. If a button or similar function is used to place an order on the Website , it is marked in an easily legible manner with the words " order with obligation to pay " or another equivalent clear wording .
5. Placing and confirming an order entails the Client 's obligation to pay the fee for the Services and any additional costs. Confirmation of the order by StartUp constitutes the conclusion of a service agreement between StartUp and the Client .
6. The Customer is informed about the start and end date of the provision of Services before concluding the Agreement, in particular via the Website .
7. If , at the express request of the Client, the performance of the Service is to begin before the expiry of the withdrawal period from the contract concluded outside the business premises , StartUp requires the Client to submit a declaration:
a) containing such an express request on a durable medium ;
b) that he has acknowledged the information about the loss of the right to withdraw from the contract upon its full performance by StartUp.
8. If the Customer does not express consent to commence the provision of the Service before the expiry of the period for withdrawal from the Agreement, the service shall be provided after the expiry of the period for withdrawal from the Agreement by the Customer, unless StartUp does not offer Customers the possibility of concluding Agreements on the Website without expressing such consent.
9. The Customer may terminate the Service Agreement in writing or by document, with 1one month 's notice , effective at the end of the calendar month .
10. StartUp may terminate the Service Agreement in writing or by document, with a one-month notice period , effective at the end of the calendar month , for important reasons . The parties consider the following to be important reasons :
a) cessation or decision of StartUp to cease the operation of the organized part of the StartUp enterprise indicated in § 1;
b) a significant change or a decision by StartUp to significantly change the scope of business of the organized part of the StartUp enterprise indicated in § 1;
c) a significant reorganization in the StartUp enterprise ;
d) the occurrence of failures or difficulties ( especially technical ones ) , not caused by StartUp , which prevent or significantly hinder the provision of Services to the Customer ;
e) delay by the Client in paying the remuneration to StartUp ;
f) a material breach of the Agreement or the Regulations by the Client.
§ 6 Liability for non-compliance of the Service with the Agreement
§ 7 Agreements for the supply of digital content or digital services .
§ 8 Liability for non-compliance of digital content or digital service with the Agreement .
§ 9 Product prices and delivery costs
§ 10 Payment methods
§ 11 Right to withdraw from the contract
§ 12 Refund of the amount paid by the Customer
StartUp will refund the funds within 14 ( in words : fourteen ) calendar days, using the same payment method that was used by the Customer for payment , unless the Customer has expressly agreed to another method of refund that does not involve any costs for him , in the case of:
§ 13 Newsletter
§ 14 StartUp contact details
The client from StartUp can contact :
§ 15 Final provisions
§ 1 General provisions
§ 2 Technical requirements necessary to use the Website
§ 3 Sale of Goods - terms and time of order fulfillment
§ 4 Liability for non-conformity of the Goods with the Agreement
§ 5 Provision of Services
§ 6 Liability for non-compliance of the Service with the Agreement
§ 7 Agreements for the supply of digital content or digital services .
§ 8 Liability for non-compliance of digital content or digital service with the Agreement .
§ 9 Product prices and delivery costs
§ 10 Payment methods
§ 11 Right to withdraw from the contract
§ 12 Refund of the amount paid by the Customer
§ 13 Newsletter
§ 14 StartUp contact details
§ 15 Final provisions
Notice on out -of - court dispute resolution
WITHDRAWAL FORM SAMPLE
COMPLAINT FORM
§ 1 General provisions.
1. The website of the film creator Maksym Alokhin operating at maksalokhin.com (hereinafter referred to as the Website ) is operated by: Entrepreneurship Development Foundation " Your StartUp " , with its registered office in Warsaw, at ul. Żurawia 6/12 lok . 766, 00-503 Warsaw, service address : Atlas Tower, Al. Jerozolimskie 123a , 18th floor , 02-017 Warsaw, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under the KRS number 0000442857, Tax Identification Number (NIP): 521-364-12-11, National Business Registry Number (REGON): 146433467, BDO number: 000460502.
2. The provisions of the Regulations concern activities performed for the benefit of the Entrepreneurship Development Foundation " Your StartUp " by an organized part of the enterprise called The creator of the films is Maksym Alokhin, operating at the Branch of the Foundation for the Development of Entrepreneurship " Your StartUp " , represented by Maksym Alokhin (e-mail address: alyohinmax@gmail.com tel.: +48 575 817 135). The person indicated in this section is appointed by the Foundation for the Development of Entrepreneurship " Your StartUp " as a contact person during the implementation of the provisions of the Regulations.
3. The regulations specify in particular :
- rules of use of the Website;
- conditions for placing orders for Products available on the Website;
- time and rules for order fulfillment ;
- and forms of payment ;
- the Customer's right to withdraw from the contract;
- rules for submitting and considering complaints;
- special rights of the Customer who is a consumer.
4. StartUp sells and provides Services via the Website , using means of distance communication . Agreements concluded by the Customer with StartUp via the Website are distance agreements within the meaning of the Act of 30 May
2014 on consumer rights .
5. The Customer is entitled and obliged to use the Website in accordance with its intended purpose and the principles of social coexistence and good manners.
6. Browsing the Website does not require registration, and placing orders for Products by the Customer does not require registering an account .
7. The Regulations are available free of charge on the Website, in a form enabling their acquisition , reproduction and recording.
8. The Customer is obligated to read the Regulations . Use of the Website is only possible after reading and accepting the Regulations .
9. The Client may be a person with full legal capacity .
10.The terms used in the Regulations mean :
- StartUp – Entrepreneurship Development Foundation " Your StartUp " with headquarters in Warsaw, ul. Żurawia 6/12 unit 766, 00-503 Warsaw, correspondence address: Atlas Tower, Aleje Jerozolimskie 123A, floor 18 , 02-017 Warsaw, entered into the Register of Entrepreneurs of the National Court Register, maintained by the District Court for the capital city of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under number: 0000442857, and assigned the Tax Identification Number (NIP): 521-364-12-11, REGON: 146-433-467, BDO: 000460502;
- Customer – a person using the Website, purchasing Goods or Services provided by StartUp within the Website;
- Consumer – a natural person who performs a legal act with an entrepreneur that is not directly related to his or her business or professional activity ;
- Services – services provided by StartUp , offered to Customers via the Website , excluding Digital Services ;
- Digital Service – a digital service within the meaning of Art. 2 , point 5a of the Act of 30 May 2014 on consumer rights, provided by StartUp, offered to Customers via the Website ;
- Goods – movable items sold by StartUp to Customers via the Website;
- Products – Goods, Services or Digital Services ;
- Service – website at maksalokhin.com , through which StartUp provides services electronically to the Customer, as well as offers Products to Customers and enables the conclusion of contracts ;
- Agreement – an agreement concluded between StartUp and the Client via the Website ;
- Account – individual account of the Customer on the Website, enabling him to use Services and Digital Services and concluding Agreements , after logging in ;
- working days – all days excluding Saturdays , Sundays and public holidays;
- Regulations – these regulations.
11. In the event of a reasonable suspicion that the Customer has provided false data, StartUp has the right to withdraw from the execution of the Agreement and notify the Customer thereof .
12. If the Customer provides incorrect or inaccurate data, including
in particular an incorrect or inaccurate address , StartUp shall not be liable for non -delivery or delay in delivery of the Goods or failure to perform the Service or Digital Service , to the fullest extent permitted by law.
13. The information contained on the Website, including in particular announcements , advertisements , and price lists, does not constitute an offer within the meaning of Article 66 of the Act of 23 April 1964, the Civil Code. However, the information contained on the Website constitutes an invitation to conclude an Agreement, as described in Article 71 of the Civil Code.
14. StartUp is obliged to provide the Customer who is a Consumer , in a clear and visible manner, immediately before the Customer places an order , with information on in particular :
- the main features of the service , including the subject of the service and the method of communication with the Customer,
- the total price or remuneration for the provision, including taxes, and if the nature of the subject of the provision does not allow, reasonably assessing , for their amount to be calculated in advance - the manner in which they will be calculated , as well as transport , delivery, postal services and other costs, and if the amount of these fees cannot be determined - the obligation to pay them;
- the right to withdraw from the contract or the lack of this right,
- the duration of the contract or the method and grounds for terminating the contract - if the contract is concluded for an indefinite period or if it is to be automatically extended ;
- the minimum duration of the Customer's obligations under the contract.
15. The event that StartUp provides the possibility of accepting individual orders from Customers ( made to order ) , such orders may be placed by Customers via the StartUp e -mail address indicated in In such a case, StartUp prepares a quote and sends it to the e-mail address provided by the Customer.
16. Lead time for an individual order (made to order ) is 30 days from the conclusion of the Agreement, unless StartUp has informed the Customer, at the latest before placing the order , about a different deadline.
17. The website serves customers z całego świata, unless the StartUp offer on the Website contains different provisions.
§ 2 Technical requirements necessary to use the Website.
1. To browse the Website, you must:
a) a terminal device with access to the Internet ,
b) a web browser that allows you to accept cookies ; for example , Internet Explorer , Microsoft Edge, Google Chrome, Mozilla Firefox , Opera or Safari in their current version ;
c) acceptance of necessary cookies.
2. To use the functionalities of the Website, in particular to register in Website or placing orders for Products , an active electronic mail (e-mail) account is required.
3. The Website uses cookies to properly provide Services and ensure security . Blocking cookies , or using external applications that block them, may result in the Website not functioning properly and may prevent the Service from functioning properly , for which StartUp is not responsible.
§ 3 Sale of Goods - terms and time of order fulfillment
1. Through the Website , concludes sales agreements for Goods with Customers . Based on the sales agreement , StartUp undertakes to transfer the ownership of the Goods to the Customer and issue him the Goods, and the Customer undertakes to collect the Goods and pay StartUp the price.
2. In order to place an order, the Customer indicates the Goods he is interested in by using the " Add to cart " command on the page of a given Good or another equivalent wording , and then indicates the data, method of delivery and payments.
3. The basket offers the customer the opportunity to :
a) adding and removing Goods and their quantities ;
b) indicate the address to which the Goods are to be delivered and provide the data necessary to issue an invoice;
c) choice of delivery method;
d) choice of payment method ;
e) adding a discount code ( if applicable).
4. The customer places an order by confirming the order by selecting the button marked with the words " order with payment obligation " or another equivalent wording .
5. Placing and confirming an order entails the Customer 's obligation to pay the price of the Goods and delivery costs . Confirmation of the order by StartUp constitutes the moment of conclusion of the sales agreement between StartUp and the Customer.
6. The shipment of the purchased Goods is carried out within 2 business days from the moment of confirmation of payment on StartUp 's bank account, unless the Regulations contain different provisions or StartUp informed the Customer about a different deadline directly before placing the order .
7. Goods purchased on the Website are sent to the address provided by the Customer.
8. Orders can be placed via the Website 24 ( twenty - four ) hours a day , 7 ( seven) days a week. Orders placed on Saturdays , Sundays , or public holidays will be processed on the next business day .
9. If only part of the order can be fulfilled , StartUp may propose to the Customer the following before confirming the order :
-
cancellation of the entire order (if the Customer selects this option, StartUp will be released from the obligation to fulfill the order ) ;
-
canceling the order in part , in which the execution is not possible within
- the specified time (if the Customer selects this option, the order will be executed in part , and StartUp will be released from the obligation to implement it in the remaining scope);
-
implementation of the replacement service , which will be agreed with the Client. The order for the replacement service , after approval by the Client, will be treated as final;
- splitting the order and setting a new completion date for that part of the order which cannot be completed within the originally set deadline (if the Customer selects this option, the Goods included in the order will be sent in several separate shipments , and the Customer will incur additional costs related to splitting the order into several shipments ) .
10. If the Goods ordered by the Customer are not available or if the Customer's order cannot be fulfilled for other reasons , StartUp will inform the Customer about this by sending information to his e-mail address within 7 (in words : seven) days from the conclusion of the Agreement.
11. If payment for the Goods that cannot be delivered in whole or in part has been made in advance , StartUp will refund the Customer the amount paid ( or the difference ) within 14 (in words : fourteen ) days from the date of conclusion of the Agreement, on the terms specified in detail in the Regulations.
12. StartUp may post on the Website, in relation to a given Product, information about the number of business days within which the shipment of the purchased Product will be dispatched . This information is the time from order confirmation to the dispatch of the ordered Product. The order processing time is provided with taking into account the deadline for completing all ordered Goods .
§ 4 Liability for non-conformity of the Goods with the Agreement
1. The provisions of this paragraph of the Regulations, in accordance with the provisions of chapter 5a of the Act of on May 30, 2014 on consumer rights, applies to the liability of StartUp with due to non -compliance of the Goods with the Agreement concluded with :
a) Consumer, or
b) a natural person concluding a contract directly related to his/her business activity , when the content of this contract indicates that it is not of a professional nature for this person , resulting in particular from the subject of the business activity performed by him / her , made available on the basis of the provisions Central Registration and Information on Economic Activity .
2. StartUp undertakes that the offered Goods are free from physical defects and legal.
3. The Customer has the right to file a complaint in the event of non-compliance of the Goods with Agreement .
4. The Customer submits a complaint in writing or in a document to the StartUp e-mail address.
5. A complaint regarding defective Goods may contain one of the following requests :
a) repair of the Goods;
b) replacement of the Goods.
6. If the goods are inconsistent with the contract , the Customer may submit a declaration of price reduction or withdrawal from the contract when :
a) StartUp refused to bring the goods into conformity with the contract in accordance with Article 43d paragraph 2 of the Act of 30 May 2014 on consumer rights;
b) StartUp failed to bring the goods into conformity with the contract in accordance with Article 43d paragraphs 4-6 of the Act of 30 May 2014 on consumer rights;
c) the lack of conformity of the goods with the contract persists even though StartUp has tried to bring the goods into conformity with the contract ;
s) the lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior recourse to the protection measures specified in Article 43d of the Act of 30 May 2014 on consumer rights ;
e) it is clear from StartUp 's statement or circumstances that it will not bring the goods into conformity with the contract within a reasonable time or without excessive inconvenience to the consumer.
7. Complaints regarding defects in the Goods will be considered within 14 (in words : fourteen) days of their receipt.
8. If StartUp does not respond to the complaint within the deadline, it is assumed that the complaint has been accepted .
9. StartUp informs the Customer about the result of the complaint on paper or another durable medium .
10. If a complaint regarding the Goods is accepted , StartUp will - depending on the Customer 's request - repair the Goods, replace the Goods, reduce the price or refund the entire amount paid by the Customer in connection with his withdrawal from the Agreement.
11. StartUp will refund the Customer the amount due using the same payment method used by the Customer , unless the Customer has expressly agreed to a different refund method that does not incur any costs for the Customer . StartUp will issue the Customer with an appropriate correction to the proof of purchase ( VAT correction invoice or correction specification ) .
12. It's liability is limited to the value of the Goods covered by the Agreement . StartUp's liability for damage caused by non -performance or improper performance of the Digital Service or failure to deliver digital content does not include lost profits .
13. In matters not regulated in the Regulations, to determine the rights and obligations of the Customer and In the event of a defect in the goods / non-performance / improper performance of the Agreement by StartUp, the relevant provisions of generally applicable law shall apply , in particular the Act on Consumer Rights and the Civil Code.
14. StartUp's liability for defects in Goods , Services and Digital Services is excluded in the case of contracts concluded for the benefit of a Customer who is not:
a) Consumer;
b) a natural person concluding an agreement with StartUp directly related to its business activity , when the content of this agreement indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by it , made available under the provisions of the Central Registration and Information on Business .
15. Goods offered by StartUp may be covered by a manufacturer 's warranty . The warranty is subject to the terms and conditions set forth in the warranty statement . StartUp does not provide its own warranty for the Goods offered.
§ 5 Provision of Services
1. StartUp provides Services to Clients , the type , scope and detailed descriptions are provided on the Website. The services include , in particular , access to educational materials in the form of videos on the website .
2. The Services are provided in the manner indicated on the Website, in particular on the page concerning a given Service .
3. StartUp publishes information on the Website regarding how the Customer can place an order for Services . To place an order, the Customer indicates the Services they are interested in and then enters the data necessary to conclude the Agreement and provide the Service , including specifying the method of Service provision ( if applicable ) and the payment method .
4. If a button or similar function is used to place an order on the Website , it is marked in an easily legible manner with the words " order with obligation to pay " or another equivalent clear wording .
5. Placing and confirming an order entails the Client 's obligation to pay the fee for the Services and any additional costs. Confirmation of the order by StartUp constitutes the conclusion of a service agreement between StartUp and the Client .
6. The Customer is informed about the start and end date of the provision of Services before concluding the Agreement, in particular via the Website .
7. If , at the express request of the Client, the performance of the Service is to begin before the expiry of the withdrawal period from the contract concluded outside the business premises , StartUp requires the Client to submit a declaration:
a) containing such an express request on a durable medium ;
b) that he has acknowledged the information about the loss of the right to withdraw from the contract upon its full performance by StartUp.
8. If the Customer does not express consent to commence the provision of the Service before the expiry of the period for withdrawal from the Agreement, the service shall be provided after the expiry of the period for withdrawal from the Agreement by the Customer, unless StartUp does not offer Customers the possibility of concluding Agreements on the Website without expressing such consent.
9. The Customer may terminate the Service Agreement in writing or by document, with 1one month 's notice , effective at the end of the calendar month .
10. StartUp may terminate the Service Agreement in writing or by document, with a one-month notice period , effective at the end of the calendar month , for important reasons . The parties consider the following to be important reasons :
a) cessation or decision of StartUp to cease the operation of the organized part of the StartUp enterprise indicated in § 1;
b) a significant change or a decision by StartUp to significantly change the scope of business of the organized part of the StartUp enterprise indicated in § 1;
c) a significant reorganization in the StartUp enterprise ;
d) the occurrence of failures or difficulties ( especially technical ones ) , not caused by StartUp , which prevent or significantly hinder the provision of Services to the Customer ;
e) delay by the Client in paying the remuneration to StartUp ;
f) a material breach of the Agreement or the Regulations by the Client.
§ 6 Liability for non-compliance of the Service with the Agreement
- A complaint regarding Services provided contrary to the Agreement should include a request depending on the nature of the Service .
- A complaint regarding the non-compliance of the Service with the Agreement will be considered within 14 (in words : fourteen) days of its receipt.
- If StartUp does not respond to the complaint within the deadline, it is assumed that the complaint has been accepted .
- StartUp informs the Customer about the result of the complaint on paper or another durable medium .
- If the complaint regarding the Service is accepted , StartUp will perform the Service in in a correct manner , returns all or part of the received remuneration to the Client or provides other services to the Client , depending on the type of Service and circumstances of the case.
- 's liability is limited to the value of the unperformed or improperly performed Service . StartUp's liability for damage resulting from non -performance or improper performance of the Service does not include lost profits .
- 's liability for defects in the Services , as well as non -performance/improper performance of the contract concluded with the Client, is excluded in the case of contracts concluded for the benefit of a Client who is not :
a) Consumer;
b) a natural person concluding an agreement with StartUp directly related to its business activity , when the content of this agreement indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by it , made available under the provisions of the Central Registration and Information on Business .
§ 7 Agreements for the supply of digital content or digital services .
- The provisions of this paragraph and the following paragraph of the Regulations, in accordance with provisions of chapter 5b of the Act of on 30 May 2014 on consumer rights, applies to Agreements for the supply of digital content or Digital Services concluded with:
- Consumer, or
- a natural person concluding a contract directly related to his/her business activity , when the content of this contract indicates that it is not of a professional nature for this person , resulting in particular from the subject of the business activity performed by him / her , made available on the basis of the provisions Central Registration and Information on Economic Activity .
- StartUp publishes information on the Website on how the Customer can place orders for Digital Services. To place an order, the Customer must , in particular , indicate the Digital Services they are interested in and then enter the data necessary to conclude the Agreement and provide the Digital Service , including specifying the method of Service provision (if applicable ) and the payment method .
- If a button or similar function is used to place an order on the Website , it is marked in an easily legible manner with the words " order with obligation to pay " or another equivalent clear wording .
- Placing and confirming an order entails the Customer 's obligation to pay the fee for the Digital Services and any additional costs. Confirmation of the order by StartUp constitutes the conclusion of the Digital Services agreement with the Customer.
- StartUp delivers the digital content or digital service to the Customer immediately after concluding the Agreement , unless the parties have agreed otherwise , in particular, a different deadline is indicated on the Website on the page for a given Digital Service . This provision does not apply if the agreement provides for the delivery of digital content via a tangible medium . If the Customer does not consent to the performance of the service before the expiry of the withdrawal period , the service will be delivered after that period has passed .
- StartUp informs that the expression of consent referred to in the previous paragraph results in the loss of the Customer's right to withdraw from the contract .
- StartUp may, for important reasons , make changes to the digital content or digital service that are not necessary to maintain its compliance with the Agreement . Important reasons include , in particular , the important interests of the Customer or StartUp . StartUp informs the Customer in a clear and understandable manner about the change made . If the change significantly and negatively affects the Customer's access to or use of the digital content or digital service, StartUp is obliged to inform the Customer in good time on a durable medium about the properties and deadline for making this change , as well as the right to terminate the contract without notice. The customer may terminate the contract without notice within 30 days of making the change .
- The Customer may terminate the Agreement for the supply of digital content or Digital Services in writing or in a document, with 1a one - month notice period , effective at the end of the calendar month .
- StartUp may terminate the Agreement for the supply of digital content or Digital Services in writing or in a document, with a one-month notice period , effective at the end of the calendar month , for important reasons. The parties consider the following to be important reasons :
- cessation or decision of StartUp to cease the operation of the organized part of the StartUp enterprise indicated in § 1;
- a significant change or decision of StartUp on a significant change in the scope of activity of the organized part of the StartUp enterprise indicated in § 1 ;
- a significant reorganization in the StartUp enterprise ;
- the occurrence of a failure or significant difficulties ( especially technical ) in the functioning of the Website, for which StartUp is not responsible ;
- delay by the Client in paying the remuneration to StartUp ;
- a material breach of the Agreement or the Regulations by the Client.
- To the extent not regulated in this paragraph, the provisions of Chapter 5b of the Consumer Rights Act shall apply .
11. Access to digital content (including video courses) is granted to the Customer for an indefinite period, unless the offer or agreement provides otherwise. StartUp does not guarantee that the Customer will achieve specific results as a result of using the digital content .
§ 8 Liability for non-compliance of digital content or digital service with the Agreement .
- If StartUp fails to deliver the digital content or digital service , the Customer requests it to do so. If StartUp fails to deliver the digital content or digital service immediately or within an additional period expressly agreed upon by the parties, the Customer may withdraw from the contract. This provision does not apply if the contract provides for the delivery of digital content via a tangible medium .
- StartUp is liable for the lack of conformity with the contract of the digital content or digital service provided :
- once or in parts , which existed at the time of their delivery and became known within two years from that time ;
- in a continuous manner that occurred or became apparent at the time when they were to be delivered in accordance with the contract .
- If the digital content or digital service is inconsistent with the contract , the Customer may demand that it be brought into compliance with the contract .
- StartUp may refuse to bring the digital content or digital service into compliance with the contract if bringing the digital content or digital service into compliance with the contract is impossible or would require excessive costs for StartUp .
- If the digital content or digital service is inconsistent with the contract , the Customer may submit a declaration of price reduction or withdrawal from the contract when :
- bringing the digital content or digital service into compliance with the contract is impossible or requires excessive costs pursuant to Article 43m, paragraphs 2 and 3 of the Consumer Rights Act;
- StartUp has not brought the digital content or digital service into compliance with contract in accordance with Article 43m, paragraph 4 of the Consumer Rights Act;
- the lack of conformity of the digital content or digital service with the contract persists even though StartUp has attempted to bring the digital content or digital service into conformity with the contract ;
- the lack of conformity of the digital content or digital service with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior recourse to the protection measure specified in Article 43m of the Act on Consumer Rights;
- 's statement or circumstances clearly indicate that it will not bring the digital content or digital service into compliance with the contract in within a reasonable time or without undue inconvenience to the Customer.
- The reduced price must be in proportion to the price under the contract in which the value of the digital content or digital service that is not in conformity with the contract is in proportion to the value of the digital content or digital service that is in conformity with the contract . If the contract provides that the digital content or digital service is to be supplied in parts or continuously , the price reduction must take into account the period during which the digital content or digital service was in non - conformity .
- The customer may not withdraw from the contract if the digital content or digital service is supplied in exchange for payment of a price and the lack of conformity of the digital content or digital service with the contract is immaterial .
- If the Customer withdraws from the contract, StartUp may request the return of the physical medium on which the digital content was delivered within 14 days of receiving the Customer's notice of withdrawal from the contract. The Customer shall return the physical medium immediately .
- In the event of the Customer withdrawing from the contract, StartUp is obliged to refund the price only in the part corresponding to the digital content or digital service that is inconsistent with the contract and the digital content or digital service , the obligation to deliver of which was eliminated as a result of the withdrawal from the contract.
- 10.StartUp will refund the price using the same payment method used by the Customer , unless the Customer has expressly agreed to a different refund method that does not involve any costs for him .
- 11.'s liability is limited to the value of the digital content or Digital Service that was to be delivered . StartUp 's liability for damage caused by non -performance or improper performance of the Digital Service or non-delivery of digital content does not include lost profits .
- 12.A complaint regarding the non-compliance of the Digital Service with the Agreement will be considered within 14 (in words : fourteen) days of its receipt.
- 13.If StartUp does not respond to the complaint within the deadline, it is assumed that the complaint has been accepted .
- 14.StartUp informs the Customer about the result of the complaint on paper or another durable medium .
- 15.'s liability for the lack of compliance of the digital content or Digital Service with the contract, as well as non - performance / improper performance of the Contract concluded with Customer, is excluded in the case of contracts concluded with a Customer who is not :
- Consumer;
- a natural person concluding an agreement with StartUp directly related to its business activity , when the content of this agreement indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by it , made available under the provisions of the Central Registration and Information on Business .
§ 9 Product prices and delivery costs
- Prices posted for Products offered on the Website are gross prices, meaning they include value added tax ( VAT ) . Prices are given in Polish currency ( złoty – PLN ). Ceny mogą być podawane również w innych walutach, w zależności od kraju Klienta.
- The price given for a given Product does not include shipping costs .
- Shipping costs are borne by the Customer, unless the content of the StartUp offer on the Website states otherwise.
- The total amount that the Customer must pay in connection with the purchase of the selected Product consists of the price of the Product and the cost of delivery .
- Unless StartUp specifies a different method of performance on the Website on the page of a given Product or when the Customer places an order , the methods of delivery of the Products are as follows :
- in the case of Goods – shipping to the address provided by the Customer or by personal collection at StartUp premises ;
- in the case of Digital Services - to the e-mail address provided by the Customer;
- in the case of other Services – in the manner specified on the Website on the page of a given Service or in the course of placing an order by the Customer , resulting in particular from the type of Service .
- On the Website, StartUp clearly and legibly indicates , no later than at the beginning of the Customer's order , clear and legible information about the restrictions regarding the delivery of the Product.
- For sales to customers in European Union member states , VAT may be added to the price at the rate applicable in the Customer's country, in accordance with the regulations regarding the OSS (One Stop Shop ) system. For sales to customers outside the European Union (e.g., the USA, Canada), VAT is not charged. StartUp reserves the right to display the final tax amount at the ordering stage , before the Customer confirms the order .
§ 10 Payment methods
- On the Website, StartUp clearly and legibly indicates , no later than at the beginning of the Customer's order placement , clear and legible information about the accepted payment methods .
- If StartUp has not specified a different payment method on the Website - on the page of a given Product or when the Customer places an order , the Customer shall
pay in one of the following ways :
- by transfer using one of the electronic payment systems accepted by StartUp , allowing for quick payments for the order ;
- by regular bank transfer to the account indicated by StartUp.
3. To use one of the electronic payment systems, the Customer must accept the regulations and terms of use of that electronic payment system. The list of electronic payment systems available on the Website is available during order finalization .
4. In the event of withdrawal from the contract, the funds will be refunded in the same way as the payment was made by the Customer, unless the Customer has expressly agreed to another method of refund that does not involve any costs for him .
5. StartUp does not allow customers to make cash payments .
§ 11 Right to withdraw from the contract
- The provisions of this paragraph apply to the Client who is a Consumer , or to a natural person concluding an agreement with StartUp directly related to his /her business activity , when the content of this agreement indicates that it is not of a professional nature for this person, resulting in particular from the subject of the business activity performed by him/her , made available under the provisions of the Central Register and Information on Business Information on Business Activity .
- The Customer indicated in paragraph 1 has the right to withdraw from the Agreement without giving any reason
or incurring any costs , unless generally applicable law or the provisions of these Regulations provide otherwise . The Agreement from which the Customer indicated in paragraph 1 has withdrawn shall be deemed not to have been concluded . - To withdraw from the contract, it is sufficient to submit a declaration of withdrawal from the contract and send it to StartUp within 14 (in words : fourteen) days.
- The period for withdrawal from the contract begins :
a) for the Agreement in the performance of which StartUp issues the Goods, being obliged to transfer their ownership - from the moment the Customer or a third party indicated by him other than the carrier takes possession of the Goods , and In in the case of a Contract which :
- covers multiple Goods that are delivered separately , in batches or in in parts - from the taking possession of the last Goods, their batch or part ,
- consists in the regular delivery of Goods for a specified period of time - from the moment of taking possession of the first of the Goods ;
b) for other Agreements - from the date of conclusion of the Agreement .
5. To meet the deadline for withdrawal from the contract, it is sufficient to:
- sending a written declaration to the StartUp address indicated in the Regulations or the Website, or
- sending the declaration in the form of a document to the StartUp e-mail address indicated in Regulations or the Website.
6. StartUp shall immediately send the Customer , on a durable medium , confirmation of receipt of the declaration of withdrawal from the contract submitted electronically .
7. In the event of withdrawal from the contract, the Customer is obligated to return the purchased Product immediately , no later than 14 (in words : fourteen ) days from the date of withdrawal from the contract, unless StartUp has offered to collect the Product itself. To meet the deadline , it is sufficient to return the Product before its expiry . The Customer shall bear the costs of returning the Product.
8. In the event of the Customer withdrawing from the contract, StartUp is obliged to return to the Customer the amount paid for the Product and the costs of shipping to the Customer , in within no more than 14 ( in words : fourteen) days from the date of receipt of the declaration of intent to withdraw from the contract. However , if the Customer has chosen a Product delivery method other than the cheapest method offered on the Website for a given order , StartUp is not obliged to refund the Customer any additional costs incurred .
9. StartUp will refund the payment using the same method used by the Customer , unless the Customer agrees with StartUp on another method of refund that does not involve any costs for him .
10. StartUp may withhold reimbursement of payments received from the Customer until it receives the Product back or until the Customer provides proof of sending it back , whichever occurs first .
11. If the Customer sends a declaration of withdrawal from the contract before receiving order confirmation from StartUp , the order is canceled.
12. The Customer is liable for any reduction in the value of the Goods resulting from their use in a manner that goes beyond what is necessary to establish the nature, characteristics and properties of the Goods .
13. The right to withdraw from the contract in the cases indicated in Act of 30 May 2014 on consumer rights, especially in with regard to contracts :
- the provision of services for which the consumer is obliged to pay the price, if the trader has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the performance that after the performance by the trader he will lose the right to withdraw from the contract , and the consumer has acknowledged this ;
- in which the price or remuneration depends on fluctuations in the financial market over which the trader has no control and which may occur before the expiry of the withdrawal period ;
- in which the subject of the provision is a non-prefabricated good, manufactured according to the consumer's specifications or intended to satisfy his individual needs;
- in which the subject of the service is a good that spoils quickly or has a short shelf life ;
- in which the subject of the provision is goods delivered in a sealed package which cannot be returned after opening the package for health protection or hygiene reasons , if the package was opened after delivery ;
- in which the subject of the performance are goods which after delivery, due to their nature , are inseparably connected with other things ;
- in which the subject of the performance are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract , and the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the entrepreneur has no control ;
- in which the consumer has expressly requested that the trader visit him for urgent repair or maintenance; if the trader provides additional services other than those requested by the consumer , or supplies goods other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in respect of the additional services or goods ;
- in which the subject of the performance are audio or video recordings or computer programs delivered in a sealed package , if the package was opened after delivery;
- for the delivery of newspapers , periodicals or magazines, with the exception of a subscription agreement ;
- concluded through public auction;
- provision of accommodation services other than for residential purposes , transport of goods , car rental , catering, services related to leisure, entertainment, sporting or cultural events, if the contract specifies the day or period of service provision ;
- for the supply of digital content not supplied on a tangible medium , for which the consumer is obliged to pay the price, if the trader has commenced the performance with the express and prior consent of the consumer, who was informed before the commencement of the performance that after the trader has performed the performance he will lose the right to withdraw from the contract, and the consumer has acknowledged this , and the trader has provided the consumer with the confirmation referred to in Article 15 paragraphs 1 and 2 or Article 21 paragraph 1 of the Act on Consumer Rights.
- provision of services for which the consumer is obliged to pay the price, in where the consumer has expressly requested the trader to come to him to carry out the repair and the service has already been fully performed with the consumer 's express and prior consent .
14. W przypadku zakupu kursu wideo oferowanego w Serwisie, stanowiącego treść cyfrową niedostarczana na nośniku materialnym, Klient traci prawo do odstąpienia od umowy z chwilą udzielenia mu dostępu do kursu. Warunkiem utraty prawa do odstąpienia jest wyrażenie przez Klienta, przed złożeniem zamówienia, wyraźnej i uprzedniej zgody na rozpoczęcie świadczenia przed upływem terminu odstąpienia od umowy oraz potwierdzenie, że został poinformowany o utracie tego prawa i przyjął to do wiadomości — zgodnie z art. 38a ustawy o prawach konsumenta. Klient potwierdza powyższe poprzez zaznaczenie odpowiedniego checkboxa podczas składania zamówienia. Po udzieleniu dostępu do kursu wideo zwrot płatności nie przysługuje.
15. StartUp will also correct the proof of purchase previously provided to the Customer (VAT correction invoice or correction specification).
§ 12 Refund of the amount paid by the Customer
StartUp will refund the funds within 14 ( in words : fourteen ) calendar days, using the same payment method that was used by the Customer for payment , unless the Customer has expressly agreed to another method of refund that does not involve any costs for him , in the case of:
- withdrawal from the contract in whole or in part ( in such a case the appropriate part of the price is refunded ) in the case of an order paid in advance before its execution ;
- acceptance of the complaint and the impossibility of repairing the damaged Goods or replacing them with new ones or providing the Service / Digital Service in accordance with the contract ;
- recognition of the right to demand a reduction in the price of the Product.
§ 13 Newsletter
- The Customer may consent to receiving commercial information, including commercial information electronically , by selecting the appropriate option in the registration form or via the Website. If such consent is granted, the Customer will receive the StartUp newsletter at the email address they provided .
- The Customer may cancel the Newsletter subscription at any time by notifying StartUp of the cancellation.
§ 14 StartUp contact details
The client from StartUp can contact :
- by phone: +48 575 817 135;
- via e- mail , to the e-mail address: alyohinmax@gmail.com
§ 15 Final provisions
- StartUp advises that the use of services provided electronically is associated with risks resulting from the publicly available nature of the Internet, including in particular
the possibility of unauthorized third parties obtaining or modifying the Customer 's transmitted data. To minimize this risk , the Customer should apply appropriate security measures , including ,
in particular , using antivirus software , having up - to - date versions of web browsers and operating systems, and not using open access points . - To the fullest extent permitted by law, StartUp shall not be liable for the blocking by mail server administrators of sending messages to the e - mail address indicated by the Customer or for the deletion and blocking of e-mail messages by software installed on the computer used by the Customer.
- StartUp is not responsible for the devices and infrastructure used by the Customer, including the malfunction of public telecommunications networks, causing e.g. lack of or disruptions in access to the Website.
- StartUp informs that the display of Product visualizations in the Customer's IT system while using the Website depends on a number of factors , including the type of display matrix , aspect ratio, resolution , backlighting method , technologies used, and the efficiency of the control electronics and settings . Discrepancies between the visualization available in the Customer 's IT system and the actual appearance of the Product cannot be the basis for a complaint .
- StartUp informs that all trademarks (logos, logotypes, brand names, etc.), graphic materials or photos posted on the Website are subject to legal protection and are used by StartUp only for informational purposes .
- To the fullest extent permitted by law, StartUp shall not be liable for any disruptions , including interruptions, in the functioning of the Website caused by force majeure , unauthorized actions of third parties or incompatibility of the Website with the Customer 's technical infrastructure .
- StartUp reserves the right to temporarily suspend the operation of the Website , in in particular for the purpose of carrying out maintenance, development or modernization work .
- All names of the Products offered on the Website are used for identification purposes and may be protected or registered under the provisions of the Industrial Property Law .
- StartUp points out that the Website contains content protected by intellectual property rights , in particular works protected by copyright (content posted on the Website, graphic layout , graphics, photos , etc.). Customers and visitors to the Website undertake to respect intellectual property rights (including copyrights and industrial property rights, such as rights arising from the registration of trademarks ) of StartUp and third parties . The Customer or visitor to the Website is solely responsible for failure to comply with the provisions of this section .
- 10.The Customer may not post on the Website any content that is illegal, inconsistent with applicable law , immoral or violating the good of third parties , as well as may not publish links to pornographic , obscene or offensive materials .
- 11.The Customer is obliged to refrain from any activity that could affect the proper functioning of the Website , including in particular any interference with the operation of the Website or its technical elements .
- 12.undertakes to notify registered Customers of any changes to the Terms and Conditions by sending an email to the email address provided during registration. After receiving such information, the Customer will be able to delete their Account at any time . Changes to the Terms and Conditions do not affect Agreements concluded before the date the changes come into effect .
- 13.In matters not regulated in the Regulations, the applicable provisions of Polish law shall apply , including in particular the provisions of :
- Act of 23 April 1964, Civil Code;
- Act of 30 May 2014 on consumer rights;
- Act of 18 July 2002 on the provision of services by electronic means .
14. Disputes related to the Agreements concluded on the basis of the Regulations will be resolved by the court having jurisdiction over StartUp . This provision does not apply to Agreements concluded with Consumer.
15. The use of a specific method of out- of - court dispute resolution is only possible with the mutual consent of the Customer and StartUp. Detailed out- of - court dispute resolution procedures are available on the website of the Office of Competition and Consumer Protection : www.uokik.gov.pl, on the websites of the Provincial Inspectorates of Trade Inspection , and on the websites of district (municipal) consumer ombudsmen .
16. Personal data by StartUp, including information about Customers' rights under Regulation ( EU ) 2016/679 of the European Parliament and of the Council (GDPR), are set out in the Privacy Policy available at: maksalokhin.com. The Cookies Policy is also available on the website maksalokhin.com .
17. The Regulations are effective from : April 2, 2026 .
